Privacy Policy
Your privacy is fundamental to everything we do at EduMate GH. Learn how we protect your data while delivering world-class education.
At EduMate GH, we believe transparency builds trust. This policy explains exactly how we collect, use, and protect your information to deliver the best possible learning experience while respecting your privacy rights.
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Who We Are
EduMate GH is Ghana's leading AI-powered educational platform, designed to revolutionize learning for students and teaching for educators. We're committed to providing quality education aligned with the GES curriculum while maintaining the highest standards of privacy and data protection.
Age Requirement
EduMate GH is designed for users aged 16 years and older. By using our app, you confirm that you meet this age requirement or have received explicit consent from a parent or legal guardian. We take youth privacy seriously and comply with all applicable laws regarding minors' data protection.
Information We Collect
Personal Information
- Full name (optional for personalization)
- Email address (for account management and support)
- Unique user ID (for content delivery and progress tracking)
- Educational level and preferred subjects
Learning Analytics
- Lessons accessed and completion rates
- Quiz attempts and performance scores
- Learning path preferences and progress
- Study time and engagement patterns
- Areas of strength and improvement needs
Device & Technical Data
- Device type, model, and operating system
- App version and crash logs for improvements
- IP address and general location (city level)
- Network connection type and stability
Financial Information
- In-app purchase history (coins, premium features)
- Transaction IDs and payment confirmations
- We never store credit card or banking details directly
How We Use Your Information
Personalized Learning
Deliver AI-powered content recommendations and adaptive learning paths tailored to your academic needs and progress.
Performance Improvement
Analyze app usage to enhance features, fix bugs, and optimize the overall user experience.
Educational Support
Provide customer support, answer questions, and help resolve technical issues promptly.
Progress Tracking
Monitor learning milestones, generate progress reports, and celebrate academic achievements.
Content Development
Understand learning patterns to create better lessons, quizzes, and educational materials.
Data Sharing & Third Parties
We partner with trusted third-party services to enhance your learning experience. These partnerships are governed by strict data protection agreements.
Your Privacy Rights
Trusted Partners
We work with industry-leading partners to enhance your learning experience. All partnerships are governed by strict data protection agreements.
Google AdMob
Advertising & MonetizationDisplays relevant educational ads to support free access to premium features.
Firebase Analytics
App Performance & InsightsHelps us understand user behavior to improve the learning experience.
RevenueCat
In-App Purchase ManagementSecurely processes premium subscriptions and coin purchases.
Crashlytics
Bug Reporting & StabilityAutomatically reports crashes to help us fix issues quickly.
Data Security
We implement industry-standard security measures including end-to-end encryption, secure data centers, and regular security audits. Your learning data is protected with the same level of security used by leading financial institutions.
256-bit Encryption
Bank-level security for all data transmission
Secure Servers
Data stored in certified, monitored facilities
Regular Audits
Continuous security monitoring and testing
Questions About Your Privacy?
Our privacy team is ready to help. Contact us for any questions about this policy or to exercise your privacy rights.
edumategh@gmail.comWe typically respond within 48 hours
This privacy policy is effective as of July 15, 2025 and will remain in effect except with respect to any changes in its provisions in the future.